Our first 100 automation projects averaged 17.3 hours saved per client weekly ($67,500 annual value at $75/hour). Fastest ROI: 8 days for a dental practice. Slowest: 4 months for a complex law firm. 94% of clients recommend us, and 67% of projects involve customer communication automation.
Marketing claims are easy. Numbers are harder. Here is what our first 100 completed projects actually achieved.
Business Insight
The most successful automation projects start with a clear problem statement, not a technology choice.
Average time saved per client: 17.3 hours per week. That is 900 hours per year. At the average small business owner hourly rate of $75, that is $67,500 in reclaimed time annually.
Fastest ROI: 8 days. A dental practice that automated appointment reminders saw immediate reduction in no-shows. The revenue from recovered appointments paid for the entire automation in just over a week.
Slowest ROI: 4 months. A law firm with complex intake requirements needed extensive customization. But once live, they saved 25 hours per week.
Client satisfaction: 94% would recommend us. The 6% who would not all had the same feedback: they wished they had found us sooner.
"Every hour spent on repetitive tasks is an hour not spent on strategy, relationships, or innovation.
Most common automation: Customer communication. 67% of our projects involve some form of automated response, follow-up, or outreach.
Biggest surprise: The impact on employee satisfaction. Multiple clients reported that their staff became happier and more engaged once repetitive tasks were automated. Turns out, humans like doing human work.
Old Way
- •Spreadsheet chaos
- •Tribal knowledge
- •Reactive firefighting
- •Growth limited by capacity
New Way
- •Connected systems
- •Documented processes
- •Proactive monitoring
- •Scalable operations
Projects abandoned: 3 out of 100. All three were cases where we realized automation was not the right solution. We refunded those clients and helped them find better approaches.
These numbers tell a story. Automation works. The ROI is real. The time savings are substantial. And the human impact goes beyond what any spreadsheet can measure.